Refund Policy for OBD Garage Finder
Thank you for choosing OBD Garage Finder. We are committed to ensuring your satisfaction with our vehicle service solutions and credit top-up system. This refund policy outlines the procedure for obtaining refunds for credit purchases and garage services booked through our platform.
We appreciate your choice to use OBD Garage Finder. This refund policy explains the process for refunding credit purchases and garage services.
1. Credit Top-Up Refunds
Credits purchased for OBD Garage Finder (e.g., 1000 or 2000 credit packages) are non-refundable unless the transaction was made in error (e.g., duplicate charges). To request a refund, contact us at support@obdgaragefinder.com within 7 days of the transaction with your transaction ID and user identification.
2. Refunds for Garage Services
If a garage service booked through OBD Garage Finder was not delivered as agreed, you may be eligible for a credit refund. Contact us within 14 days from the date of the service with details of the issue and the garage. Once verified, the refund will be processed within 10 business days.
3. Non-Refundable Items
The following items are non-refundable:
- Credits used for completed garage services.
- Premium membership fees (unless erroneously activated).
4. Contact Us
If you have any questions about our refund policy, contact us at support@obdgaragefinder.com or call 0706678983. We are committed to providing you a seamless experience.
For inquiries regarding the refund policy, contact us via obdgaragefinder@poru.lk or call 0706678983.